Video Conferencing is more than a decade old. Its benefits have been documented in numerous literatures. From cost savings through reduced travelling, supporting environmental initiatives by cutting down carbon footprint to enabling real-time communications and facilitating prompt decision making for faster time to market – these benefits have been expounded time and time again. But how many enterprises are able to honestly measure the ROI from VC investments? Did the VC investment bring visible improvements in the enterprise’s global communications?

The advantages of VC are measured not only in travel reduction, but also in the adoption rate of VC within the company. How easy is it for users to start a VC discussion when and where they want to? Can users make a VC call as if they were dialing an audio one? Will the enterprise infrastructure scale to meet growing VC needs without disrupting existing network configurations?

If these questions haven’t crossed your mind until today, think again. Video Conferencing should not be about equipment. It should be about communication, and part of this equation is helping the users who leverage VC achieve more than just a meeting.

By simplifying VC, users can start VC meetings without having to call on IT support, which in turn makes VC more accessible, which in turn encourages users to apply VC as part of their daily communication, which in turn makes the service more pervasive within the company and used for wider purposes such as global interviews, trainings, team building sessions and customer engagements, which in turn optimizes ROI of your VC investment.

SingTel Video Exchange (SVE) is a managed Video Conferencing (VC) service that takes the hassle out of managing VC, and returns the simplicity of enterprise quality VC.

With SVE, SingTel takes care of the VC experience from the moment the call is made. Scheduling VC meetings in advance, pre-configuring complicated multi-party calls, managing enterprise-wide call directory, real-time operator assistance during calls, proactive call quality monitoring, on-demand troubleshooting with 3-level escalation – these are just some examples of what SVE can do for you. And there is more. SVE is connectivity, equipment and service provider agnostic!

Best of all, SVE does not require the purchase of hardware or software! It is simply a service overlay to help you optimize your VC investments. Get first-hand information about SVE and re-think your enterprise VC strategy today!

Need some help?

Video conferencing need not be expensive nor difficult to use. SingTel has the right solution and professional expertise to help you truly enjoy the benefits of enterprise video conferencing.

Simplify video conferencing for your business today.