SingTel has shed its predominant pure ‘carriage’ service portfolio and transformed into what industry experts are calling the Telco 2.0 era - one that is characterised by carriers who integrate fully-managed solutions and applications into their traditional telecommunications offerings.
SingTel partners the industry’s best to develop solutions that tap the potential of our corporate customers' networks. With a comprehensive suite of fully managed ICT services ranging from unified communications and traffic optimisation, to uninterrupted security/protection and network equipment management, we help organisations address their changing communications and IT needs. Operating seamlessly on our global secured IP network, SingTel ICT services can be accessed anytime, anywhere, with any device. Coupled with our consultancy services, we are proud to provide a one-stop, end-to-end ICT experience.
What can ICT bring to your business?
The basic value propositions of managed ICT services are in line with the issues and challenges faced by IT managers today. These challenges include the need to reduce total network costs, the search for an easier way to manage communications and IT resources, as well as ensuring seamless connectivity with business enhancing applications. Managed ICT services bring a host of new possibilities to the table with offerings such as unified communications, application profiling and acceleration, right down to management of network equipment.
In a recent report published by IDC titled "Managed Services Help Enterprises Stay Resilient in Tough Times", the leading analyst house takes a closer look at the impact of managed services during these challenging times. There is much to explore in the areas of cost savings, business process and technology transformation with managed services. IDC believes that outsourcing and managed services, for several reasons, will be more resilient to any curtailment in ICT spending than adjacent ICT industries, and could possibly thrive in a slowdown.
For the full report - IDC Vendor Spotlight "Managed Services Help Enterprises Stay Resilient in Tough Times", please click here.