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Power
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Equipped with fully redundant n+1 UPS
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| | | Fully redundant power distribution systems with two diverse power feeds from different substations |
| | | Thirty minutes full load battery backup to allow for generator startup and synchronisation |
| | | Multiple generators to provide 24 hours of emergency power with backup fuel
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| Fire Suppression |
| Automatic and Manual Fire Alarm Detection System |
| System | | Halon Fire suppression system in all Data Centre areas
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Environmental/
| | 24x7 Air-conditioning with redundant units |
| Climate Control | | 24x7 Temperature and Humidity Control (CRAC) in all Data Centre areas to maintain temperatures at 21°C (+/- 1°C), while relative humidity is kept at 50% (+/- 5%) |
| | | Environmental system backed up by emergency generator power |
| | | Raised floor designed with at least 400mm airflow space to provide efficient cooling
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Facility Security
System | | Biometric scanners to prevent tampering of equipment within the Data Centre |
| | | Contact-less card access systems have also been installed in various locations to prevent unauthorised access |
| | | Intruder alarm system |
| | | 24x7 Physical security monitored by security guards |
| | | 24x7 Closed Circuit TV (CCTV) monitoring system with digital recording |
| | | Secure and monitored access via customer access list and escorted visitations
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Call Management
| | 24x7 Local Helpdesk |
| And Incident- | | 24x7 Network Operations Centre (NOC) |
| Tracking System | | 24x7 On-site support operations |
| | | Full-time proactive monitoring systems
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