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Power
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Equipped with fully redundant UPS
| |
| | | Fully redundant power distribution systems with two diverse power feeds |
| | | Thirty-minutes full load battery backup to allow for generator startup and synchronisation |
| | | Multiple generators to provide emergency power with backup fuel
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| Fire Suppression System | | Pre-action dry sprinkler cross-detection system to detect and extinguish any small fires |
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| FM200 (Comcentre, Kim Chuan, Telepark), and Halon (POC) fire suppression system |
| | | Network-monitored, fully integrated fire system (VESDA) to detect, notify and perform controlled shutdown
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Environmental/
| | 24x7 Air-conditioning with redundant units |
| Climate Control | | 24x7 Temperature and Humidity Control (CRAC) in all Data Centre areas to maintain temperatures at 21°C (+/- 1°C), while relative humidity is kept at 50% (+/- 5%) |
| | | Environmental system backed up by emergency generator power |
| | | Raised floor designed with at least 300mm airflow space to provide efficient cooling
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Facility Security
System | | Biometric scanners to prevent tampering of equipment within the Data Centres |
| | | Contact-less card access systems have also been installed in various locations to prevent unauthorised access |
| | | Intruder alarm system |
| | | 24x7 Physical security monitored by security guards |
| | | 24x7 Closed Circuit TV (CCTV) monitoring system with digital recording |
| | | Secure and monitored access via customer access list and escorted visitations
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Call Management
| | 24x7 Global Helpdesk |
| And Incident- | | 24x7 Network Operations Centre (NOC) |
| Tracking System | | 24x7 On-site support operations |
| | | Full-time proactive monitoring systems
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