A total system outsourcing service which provides 24x7 monitoring of servers and networks, ensuring they are maintained at the maximum availability and productivity level. Through proactive monitoring and integrated fault management systems, customers are ensured of a single
accountability for their systems and network infrastructure. With Service Level Agreements (SLAs), customers are assured a speedy response and professional end-to-end support for their problem resolution.

Supporting all major open system platforms, System Management services include:

a) System Management
     - Daily management and system administration of servers

b) Network Management
     - Basic configuration and maintenance
     - Router hardening

c) Performance Monitoring
     - Proactive monitoring of servers to enable capacity        planning

d) Web Application Load Balancing
     - Attains maximum utilisation of servers for full service        redundancy
     - Economical operation and seamless scaling of enterprise        applications

e) Web Traffic Reporting
     - Provides useful web traffic statistics for websites