You are important to us and the services we offer aim to be reliable, comprehensive and encompassing, to assist you in running critical Internet applications for your business functions.
Extensive interconnections to major ISPs and Content hosts
- Direct peering links of more than 1.8Gbps international capacity with more than 25 incumbent carriers and ISPs in the major Internet markets within the Asia Pacific
- In-country private and public peering with more than 200 major content providers in the U.S., Europe, Japan and Hong Kong
- Internet backbone for SingTel EXPAN data centres in various Asia Pacific countries
- Enables customers to be connected to major global Internet markets in the shortest possible time. Excellent network performance backed by competitive SLAs
- SingTel’s ownership of various submarine cable and satellite systems ensure that the STiX global IP backbone is resilient and highly reliable
- This enables SingTel to offer very competitive SLAs for latency performance from its main Asian hub in Singapore Flexible and competitive pricing
- SingTel offers fixed, usage-based and route-group based billing options, such that customers could choose the method that suits their traffic patterns
- Fixed and burstable bandwidth subscriptions are granular, enabling customers to pay for what they need
Industry leading customer support
- 24 X 7 X 365 support from highly skilled, expertise from SingTel Helpdesk Centre and Network Operations Centre (NOC) in Singapore
- Web-based utilisation reports
- Distributed denial of service (DDOS) mitigation support allows SingTel to work closely with customer to minimise impact of DDOS on customer’s network
- Customised traffic profiling reports Continuous service improvements and innovation to meet and exceed customer expectations Deployment of new network tools for network anomaly detection
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