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SingTel ConnectPlus Voice over Internet Protocol (VoIP) VPN
ConnectPlus VoIP VPN (Voice-Over-Internet Protocol Virtual Private Network) is a cost-effective, fully-managed service to comprehensively address your corporate voice and fax communications needs, with comparable quality which you have always been accustomed to from the Public Switch Telephony Network (PSTN).
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With SingTel’s ConnectPlus VoIP VPN, you can look forward to: 1. Cost Savings
- With prices appreciably lower than listed IDD rates, you would be able to reap the benefits of substantial cost savings.
- Outsourcing voice VPN management frees you from expensive investment costs and the hassle of managing the infrastructure, thereby lowering your total outlay and operational costs.
2. Security - As calls are made over a fully-managed network, only registered locations or users (for remote access) are given permission to access your voice VPN network. Thus, you can be assured that security would not be compromised. In addition, as the system tracks long duration calls, this would act as an effective deterrent against abuse and/or unauthorized use.
3. Reliability SingTel uses leading-edge industry-recognized equipment with carrier grade network availability. Thus, you can be assured of high performance and quality, backed by Service Level Agreements (SLA)4. A Single Point of Contact - Concentrate on what you do best - your business. Through a single point of contact - our Account Managers supported by skilled Business Network Managers - your business needs would be effectively taken care of. These include:
- Service provisioning
- Sales interface and support
- Project Management
- Network Management
- Billing and account inquiry
- Service maintenance and repair
5. Greater Control with Near Real-Time Monitoring of Traffic Via the Internet With a state-of-the-art web-enabled management system, monitoring your VoIP VPN usage has never been easier. In addition, detailed reports simplify the tracking and analysis of your network performance as they enable you to: - Analyse your voice traffic usage in near real-time
- Configure/view your dialing plans from the web server
- Track network performance from the web.
6. Customer Service - with Global Management of Telecommunication Needs Network management functions and reports
Detailed billing statement Customer network design and project management for implementation Account management service
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