Call Types: Calls can be made within the private network (i.e. as On-Net calls) and to locations outside the network (i.e. as Off Net calls)

Customized Dial Plans: Flexibility to add, modify, delete your own dial plans via the Internet, or by simply informing SingTel.

Near Real-Time Usage Statistics: Tools that enable viewing of usage information that includes graphical representations for easy analysis and understanding - all via Internet access.

Performance Measures: Ability to measure performance indicators as captured by independent source.

Remote Access: Any registered user, while outside the office, can be enabled to securely access VoIP VPN-enabled network remotely via a fixed line or mobile phone. Once connected, they can enjoy quality communications as in the office.

Premium Grade Off-Net: An option to use SingTel's Off-Net (in available countries) to more than 230 destinations based primarily on bilateral arrangements to deliver superior quality.

Types of Calls Offered:

Multiple Call Routing and Access types

• Branch Office Connectivity ( On-Net to On-Net)
• Business Partner Connectivity (On-Net to On-Net and On-Net to Off-Net)
• Remote Access (Off-Net to On-Net and Off-Net to Off-Net)
• Ability to assign specific Off-Net numbers to be routed as On-Net (Forced On-Net)
• Ability to assign short-codes or On-Net numbers to specific Off-Net numbers (Virtual On-Net)

Integrated Audio Conferencing:

Irrespective of where your worldwide business partners are located, Integrated Audio Conferencing would help you save time and costs incurred when traveling to meetings. Now, you can enjoy seamless On-Net access to Conference-On-Demand, a reservation-less audio conferencing service.

Web-based User Interface:

With a web-based user interface, managing your calls and network has never been easier. This feature provides:

(1)  Flexibility to Manage Dial Plans with Tiered Access Levels

• Self-manage user access levels by using Profile Configurator
• Be able to add, modify, delete dial plan entries accordingly  

(2)  Viewing of Online Usage Information

• Usage data segregated by call types
• Most importantly, you can also define user groups/departments for easy departmental budgeting or appropriate usage tracking.

(3)  Performance-related information

• View call performance - Echo, packet loss, call completion rate and network latency at the convenience of your desktop.