Personal Web Portal
Allows every user to have control and dictate his own call handling profile online with a click of the mouse
Call Control and Management
Call functions such as dial, transfer, 3-way conference, call logs and directory can now be administered at the click of a mouse.
Unified Messaging
Users can now enjoy voice messages delivered to the email and voice messaging notification (via email).
Soft Phone
The softphone service allows users to make & receive calls using office i-PhoneNet line number wherever they have Internet access allowing them to stay contactable anytime, anywhere.
Simultaneous Ring
Users can configure multiple phones to ring simultaneously (office number, mobile number, home numbers, other, etc.) Important calls never go unanswered!
Remote Office
The Remote Office service allows users to use an off-site phone, eg. the home phone, hotel phone or mobile phone, as their business phone. You can now work from anywhere as if you are at your work desk!
Auto Attendant
An automated receptionist answers the phone and provides a message to the caller about options for transfer to another phone or voice mail box and accessing extension dialling, name dialling, connection to the operator.
Basic Call Center Services
