Broadcast Disaster Recovery Service
Broadcast Disaster Recovery Service is designed to assist broadcast customers to put their channel(s) back On Air within the shortest possible time when their facilities fail during a major disaster. It is a generic system with basic but essential features to meet customers' need in the most cost effective manner. Customers will no longer need to invest in costly dedicated equipment or expensive infrastructure that need constant maintenance.

In addition to using our standard Broadcast Disaster Recovery Service, our customer has the option to use our Customer Solution Team to implement features that is tailored to his specific needs.

Disaster Recovery Service Standard Features and options

• System location at the Video Hub in Bukit Timah Satellite Earth Station with the highest security backup infrastructure
• Four diversity inter-connected earth stations for enhanced backup
• Multi format playback and logo insertion
• SA encoder provision
• Flexibility input ports (for studio live feed, satellite downlink, etc.)
• Tape library storage
• Commercial insertion (optional)
• Fast activation time using pre-scheduled/pre-stored programme video server (optional)
• Up to 14 days of operational support for overseas customers (optional)
• Uplink capability to Intelsat (IOR 57, 60, 62, 64, 66 and POR 174,180), Apstar 1, Apstar 2R, Apstar V, PAS 8, PAS 10, PalapaC2, AsiaSat2, AsiaSat 3S, ST-1 or any satellite using agile antenna

Corporate Disaster Recovery Service
SingTel Satellite Disaster Recovery service helps companies minimise downtime and restore mission critical operations in the event of the unexpected. Satellites are mobile, easy to set-up and can be placed anywhere to recover communication links quickly.

Customers can also choose to house their applications and systems at any of SingTel XPAN^tm's world-class data centre facilities, which provide built-in redundancies and secured hosting environment.
XPAN^tm is a pan-Asian chain of data network centres, built upon SingTel’s own network infrastructure. Customers can have access to high-end technologies and data centre resources that can easily be scaled to their business needs. It enables multinationals, Internet and application service providers across Asia to outsource their entire communications networks and web-hosting needs to SingTel.

XPAN^tm services include the provision of co-location, bandwidth, IT-related operations and IT Disaster Recovery services. Customers can enjoy 24x7 network monitoring, systems administration and maintenance, security services, data storage and administration, performance monitoring and fault management, problem resolution and technical support.

For Disaster Recovery, XPAN^tm data centres provide site diversity, bandwidth connectivity, data storage, workroom recovery and data back-up services to support primary or secondary data centre requirements. XPAN^tm is available from data centres in Australia, Hong Kong, Japan, Korea, Singapore and Taiwan. SingTel also offers hosting services through marketing alliances with partners in China, India, Indonesia, Malaysia, the Philippines, Thailand and the US. For more information on SingTel XPAN^tm, click here.

With a variety of connectivity fail over options through satellite, ATM, Frame Relay, Optical Networks, IPVPN etc, SingTel offers enterprises an ideal infrastructure to help companies develop a comprehensive Business Recovery solution.