1. Definition and Interpretation

1.1 In these Specific Terms and Conditions, the following words and expressions shall have the following meanings:

"Customer" means any person who applies for or subscribes for or utilises the Service.  If more than one person is the Customer of the Service, each of those persons is jointly and severally responsible for all Charges and other obligations in respect of the Service;

“General Terms” means SingTel’s General Terms and Conditions of Service;

“Minimum Subscription Period" means a period of three (3) months or such other period as may be stipulated by SingTel as the minimum subscription period before or when the Customer applies for the Service;

"Service" shall mean the International Toll-Free Service;

1.2 The words and expressions used in these Specific Terms and Conditions, which are defined in the General Terms but are not defined in these Specific Terms and Conditions shall have the same meanings as defined in the General Terms unless the context otherwise requires.

1.3 The headings or titles to the Clauses in these Specific Terms and Conditions are to facilitate reference and shall not be referred to or relied upon in the construction of any provision of these Specific Terms and Conditions.

2. Minimum Subscription Period

2.1 The Customer shall not terminate the Service until after the expiry of the Minimum Subscription Period.

2.2 In the event that any Service is terminated before the expiry of the Minimum Subscription Period by the Customer for any reason whatsoever or by SingTel as a consequence of any breach by the Customer of any of the obligations or duties of the Customer, then notwithstanding any provision to the contrary in the General Terms:

a. the Customer shall pay SingTel the difference between:
i. the total Fees and Charges which SingTel would have imposed or charged the Customer for the Service, including the use thereof for the Minimum Subscription Period, had the Service not been terminated prior to the expiry of the Minimum Subscription Period; and
ii. the total amount paid by the Customer to SingTel as subscription and usage fees or charges for the Service for the period during which the Service was subscribed by the Customer; and
b. any and all charges which has been discounted, waived or reduced by SingTel on the basis that the Customer subscribes or utilises the Service for the Minimum Subscription Period may be reinstated and imposed by SingTel on the Customer retroactively as from the date of commencement of the Service.

3. Service Provision Arrangement

3.1 Customer hereby acknowledges that the Service may only be used and/or accessed where SingTel has prior arrangements with other telecommunication service providers to allow such access.  SingTel shall not be responsible or liable for any failure, interruption, disruption or degradation of Service which is attributable to any other telecommunication service provider howsoever arising.

3.2 Notwithstanding anything to the contrary herein contained, SingTel may terminate the Service without any liability to the Customer and any other person whosoever, in the event that any arrangement or agreement between SingTel and another telecommunication service provider which is necessary or incidental to the provision of the Service, is terminated.

3.3 In the event that SingTel is unable to arrange for the Customer to receive international toll-free calls from overseas or to originate international toll-free calls in Singapore under the agreement for whatever reasons, SingTel may terminate the Service with effect from the date of Service not being available to the Customer.

4. Customer’s Responsibility

The Customer shall be liable for all international toll-free calls received by him notwithstanding, that some of these calls are test calls arising from fault reported by the Customer and some or all of these calls may not be desirable or otherwise useful to the Customer.

5. Consent to Use and Disclose Information and Data

The Customer agrees that SingTel shall be entitled to use or disclose any information or data disclosed by the Customer in accordance with Clause 15 of the General Terms and Conditions in the current edition of the Singapore Phone Book and in the SingTel website at www.singtel.com.  The Customer is entitled to withdraw such consent in the procedure as prescribed by SingTel from time to time.

6. General

The Customer shall be bound by and shall fully observe and comply with all the General Terms as well as such other terms and conditions as may be agreed or accepted by the Customer. The rights and protections conferred on SingTel under these Specific Terms and Conditions shall be additional to the rights and protections conferred on SingTel under the General Terms and any other terms and conditions agreed or accepted by the Customer.