Information on v019

If you have any queries about SingTel's v019 service, please call our Customer Service hotline at 104. 

For feedback, please email us at askivs@singtel.com.  


Assistance with call difficulty and/or faults

If you encounter difficulties in making overseas calls with v019, please call 1608 to check on the line condition. There may be instances where circuit congestion or cable fault at the overseas destination may occur.

You can also call 104 to check if the overseas number is valid, or whether the dialing sequence is correct.