SINGTEL’S SPECIFIC TERMS AND CONDITIONS

RELATING TO INTERNATIONAL TELEPHONE (IT) SERVICE

 

1.

The IT Service

 

1.1

In these Specific Terms and Conditions, the following words and expressions shall have the following meanings:


"Access Number" means any of the numbers designated by SingTel as the numbers required to be dialed in order to utilize the IT Service or any service comprising the IT Service;


"
"Customer" means any person who applies for or subscribes for or utilizes the Service;


"
"Designated Locations" means the locations outside Singapore designated from time to time by SingTel as the locations to which voice calls or facsimile data transmissions may be made through the use of a telecommunications line as part of the IT Service;


"General Terms" means Singapore Telecommunucations Limited's General Terms and Conditions of Service;


"
IT Service" means the provision by SingTel of a facility which allows voice calls or facsimile transmissions to be made to Designated Locations through a telecommunucations line (whether or not subscribed by the Customer) by dialing an Access Number by use of a phone or other appropriate equipment conected or linked to such line, and which facility currently encompasses the various services currently offered or provided by SingTel as part of the facility under the following titles or designations assigned by SingTel (but which may from time to time encompass other services provided by SingTel as part of the facility uder any other titles or designations):


(a) SingTel IDD Service;
(b) Operator Assisted IDD Service;
(c) BudgetCall 013 Service;
(d) V019 Service;
(e) Subscriber Trunk Dialling;
(f) Access to Indonesian Border Town;
(g) Faxplus Service;
(h) Oversea Paid800 Service; and
(i) Oversea Audiotex Service


"
Phone Line Number" means any number or alphanumeric symbols or characters assigned by any telecommunications line service through or in conjunction with the use of a phone;


"
phone" means any telephone, mobile cellular phone or other device which enables voice calls and or facsimile transmissions to be made or received through a telecommunications line.

1.2

The words and expressions used in these Specific Terms and Conditions, which are defined in the General Terms but are not defined in these Specific Terms and Conditions shall have the same meanings as defined in the General Terms unless the context otherwise requires

 

1.3

The headings or titles to the Clauses in these Specific Terms and Conditions are to faciliate reference and shall not be referrred to or replied upon in the construction of any provision of these Specific Terms and Conditions.
 

   

2.

The IT Service

 

2.1

SingTel shall be entitled to add, remove or change Designated Locations at any time without notice to the Customer.

 

2.2

The Customer shall not use the IT Service for any illegal purpose or in contravention of or contrary to any provisions of the Law.

 

2.3

Where any telecommunications line service (whether subscribed by the Customer or any person) from any service provider (including SingTel) and used in relation to the IT Service has been terminated for any reason and another telecommunications line service has been subscribed (whether or not from SingTel or any other SingTel Group Corporation) in place thereof for which the same Phone Line Number has been assigned for use in relation to that other line service, the IT Service shall, unless SingTel determines otherwise, continue to be available to the Customer through that other line service Provided that where a different Phone Line Number is assigned for use in relation to that other line service, the IT Service shall be suspended until the Customer notifies SingTel of the Phone Line Number assigned to that other line service through which the IT Service can continue to be made available and shall after SingTel's receipt of such notice continue to be made available.

 

 

3.

Termination

 

3.1

Either SingTel or the Customer may terminate the IT Service by giving to the other no less than three (3) working days prior written notice of such intention to terminate.

 

3.2

Where the Customer uses a telephone or mobile number ("Phone Number") which the Customer has subscribed from another telecommunications provider ("Other Service Provide"), to access the IT Service provided by SingTel, then it shall be the duty of the Customer to notify SingTel at least three (3) working days in advance in writing if the Customer terminates or transfers the Phone Number subscribed from the Other Service Provider. The Customer shall be liable for the use of the IT Service until such time that the Customer notifies SingTel of the said termination or transfer. Where the Customer gives the requisite three (3) working days' notice as aforesaid, the Customer's liability to pay the Fees and Charges incurred for the use of the IT Service using the Phone Number shall continue until expiry of the said three (3) working days' notice.

 

   

4.

Consent to Use and Disclose Information and Data

 

 

The Customer agrees that SingTel shall be entitled to use or disclose any information or data disclosed by the Customer in accordance with Clause 15 of the General Terms and Conditions in the current edition of the Singapore Phone Book and in the SingTel website at www.singtel.com. The Customer is entitled to withdraw such consent in the procedure as prescribed by SingTel from time to time 

   

5.

General

 

 

The Customer shall be bound by and shall fully observe and comply with all the General Terms & Conditions as well as such other terms and conditions as may be agreed or accepted by the Customer found in the SingTel phonebook and SingTel website www.singtel.com. The rights and protections conferred on SingTel under these Specific Terms and Conditions shall be additional to the rights and protections conferred on SingTel under the General Terms and any other terms and conditions agreed or accepted by the Customer.