Offer a more convenient way for your global customers to call you – free of charge.
We can help you benefit from an expanded customer base and improved customer satisfaction. Just by providing toll-free access for your global customers to call you. After all, improved customer satisfaction is easily translated into increased sales and greater customer loyalty.
If you need to service customers overseas, you will need SingTel ITFS to bring them closer to your business.
Usage examples
01 Customer Service
Increase your sales with SingTel ITFS. You’ll now be able to better respond to customer enquiries or provide timely technical assistance. Calls from customers are leads that can be converted into actual sales. We offer you an opportunity to close that sale at that critical moment by offering immediate attention, advice and assistance that may include cross-selling other products/services. With the intimacy of a human voice, you can give the relationship you enjoy with your customers an added dimension. This is easily translated into greater customer satisfaction. And this will in turn provide your business with increased sales.
You are now free to take your business even further by offering SingTel ITFS for:
§ Sales/Sales Lead Generation
02 Integration with other marketing activities
Enhance the effectiveness of a marketing campaign by providing international toll-free numbers for your global customers to call you.
Imagine this.
A customer receives your direct mailer and is interested to purchase your product. With SingTel ITFS, he can now make his purchase immediately, with no delay. This is the power of publishing an international toll-free number on all your marketing collaterals! Your international customers will no longer hesitate to call you for assistance or sales enquiries if they need to.
SingTel ITFS is a cost-effective solution that helps you grow and win new business. By letting your global customers get in touch with you easily, we can help you generate more enquiries, leads and sales by improving the response to your marketing activities.
03 Test marketing
Wish you had the capability to expand your customer base overseas? Now you can. With SingTel ITFS, we can help expand your customer base globally by making your products and services easily available to customers around the world without having to locate your offices in every market. You can penetrate overseas markets easily by providing seamless support to your global customers even though your operations & resources might be centralised in Singapore – simply by offering an international toll-free number for your global customer to call you.